customer service
April 4, 2012

What to do when the client is wrong?

I have followed a discussion on the Yahoo group “ATA Business Practices” these last few days with interest. The discussion is about when a non-native client […]
January 16, 2012

The power of customer service

I am a firm believer of good customer service and try hard to provide just that to my translation and localization customers or just potential customers. This includes […]