Freelancing
April 12, 2012

How to approach prospective clients/language service providers

The amount of emails I receive these days starting with “Dear Sir/Madam” and introducing translation services into Spanish, Russian, or from languages far from Swedish, into […]
April 4, 2012

What to do when the client is wrong?

I have followed a discussion on the Yahoo group “ATA Business Practices” these last few days with interest. The discussion is about when a non-native client […]
January 16, 2012

The power of customer service

I am a firm believer of good customer service and try hard to provide just that to my translation and localization customers or just potential customers. This includes […]
December 17, 2011

Time to update your marketing plan for your translation business in 2012

The end of the year is approaching and it is time to start planning for 2012. I have done this for my business and can conclude […]